We have recently become aware of unauthorised individuals and entities impersonating Alta representatives via Telegram. These impersonators have been inviting people to join group chats, open Alta accounts, and conduct investment-related transactions through unofficial channels.
Please note that Alta does not contact clients or members of the public via text messaging platforms, including Telegram, for account opening purposes. All account openings will be conducted exclusively through the official Alta platform. Alta accepts no responsibility for any costs and expense, data loss, or damages incurred as a result of these unauthorised fraudulent activities.
We urge you to remain vigilant against fraudulent activity. Do not share your personal or financial information or carry out any investment-related transactions through suspicious messages, group chats, or third-party platforms.
If you have been contacted by anyone claiming to represent Alta for investment-related activities, or if you are unsure whether a communication is genuinely from Alta, please verify its authenticity by contacting us directly at enquiry@alta.exchange before taking any action.
If you suspect that you may have been scammed and therefore suffered any financial loss, we advise you to file a police report promptly.